Shipping policy

Shipping Policy

Last updated: July 1, 2026.

ToyzArena ships buildable car kits from South Africa. Shipping options and delivery costs are shown at checkout before payment.

Processing time

Orders are usually prepared within 1 to 3 business days after payment confirmation, excluding weekends and public holidays.

Delivery areas

We currently support delivery to South Africa and the other shipping countries enabled at checkout. If your address is not accepted at checkout, contact us before ordering.

Delivery timing

Delivery times depend on the destination and carrier. Estimated delivery timing shown at checkout is an estimate and may change due to courier delays, customs, weather, or other events outside our control.

Order issues

If your parcel is delayed, damaged, or missing, contact mpho.c.ndlela@gmail.com with your order number so we can help investigate.